Assess
Review the current 3CX version, backup, licence, phones, SIP trunks, users, and must-keep workflows.
3CX alternative for Australian businesses
Move from 3CX without rebuilding from scratch.
We help Australian businesses, resellers, and service providers move from 3CX with a clearer plan and fewer surprises. Our local team reviews your setup, handsets, SIP trunks, licensing, call flows, and cutover requirements before recommending the best migration path.
- 3CX V18 and V20 backup review
- Hosted, self-hosted, or on-premise paths
- Australian Yeastar distributor support
Plan
Choose the right hosted, self-hosted, on-premise, or provider-managed Yeastar path.
Migrate
Use the supported backup import path, then validate call flows, security, phones, and cutover timing.
Support
Keep improving the system after go-live with local guidance, provider tooling, and escalation support.
Choose your path
Which best describes you?
Customers and providers usually ask different questions. Choose the closest fit so we can focus the assessment around your situation.
A customer currently using 3CX
My business uses 3CX
Get a practical migration assessment for your phone system, users, handsets, SIP trunks, call flows, and cutover timing.
A provider supporting 3CX clients
We support 3CX clients
Assess Yeastar as a migration path for one customer or a wider client base, with central management, white-label options, and provider support workflows.
Not sure / other
I am not sure yet
Tell us what you are trying to solve and we will help you choose the right next step.
Why teams compare
Looking for a more predictable 3CX alternative?
Yeastar is a strong option for businesses and service providers that want predictable licensing, clearer management, migration tooling, and a full UC platform without starting from zero.
Why 3CX users start looking elsewhere
- Changing commercial terms and renewal uncertainty.
- Complex upgrade planning, especially for older deployments.
- Remote phone changes that can require SBC planning and firewall care.
- Provider control, white-label flexibility, and central management gaps.
Where Yeastar can help
- Import supported 3CX V18 and V20 backups into Yeastar P-Series.
- Deploy as hosted cloud, self-hosted software, or appliance-style on-premise.
- Central Management, white-label branding, multi-instance operation, and provider tooling.
- Queue Panel, Wallboard, outbound campaigns, real-time transcription, and WebSocket audio streams.
Key differences at a glance
A plain-English comparison for decision makers and technical buyers.
| Area | Yeastar | 3CX |
|---|---|---|
| Migration | Import supported 3CX V18 and V20 backups and map common settings into Yeastar P-Series for review. | Moving away usually requires more manual planning, validation, and rebuild work. |
| Deployment choice | Hosted cloud, self-hosted software, on-premise appliance, or provider-managed deployment paths. | Hosted by 3CX, self-hosted, and multi-tenant options, with conditions that need careful review. |
| Remote phones | Encrypted tunnel options through Yeastar-managed SBC or onsite SBC, plus zero-touch remote provisioning support. | Remote-phone planning can be more SBC-dependent, especially around V20 and reprovisioning needs. |
| Central management | YCM adds dashboarding, resource monitoring, trunk sharing, alarms, templates, tasks, file repository, and shared admin accounts. | Basic remote management exists, but many provider-grade controls are not native equivalents. |
| Call centre operations | Independent Queue Panel and Wallboard, dynamic and static agents, pause reasons, callback, surveys, and outbound campaigns. | Strong core queue tools, but several operational controls and outbound call centre features are limited or unavailable. |
| Brand control | White-label PBX, UC clients, and Central Management Platform for resellers and service providers. | Limited native private-label flexibility. |
| Security and continuity | Country allow/blocklist, outbound call frequency restriction, 2FA, hot standby, real-time replication, and disaster recovery options. | Core security controls exist, but HA and some security measures are less flexible or edition/version dependent. |
| AI and extensibility | Real-time call transcription and WebSocket audio streams for external live transcription and speech analytics workflows. | AI receptionist, voicemail transcription, summaries, and sentiment, with less public audio-stream extensibility. |
Migration
Yeastar: Import supported 3CX V18 and V20 backups and map common settings into Yeastar P-Series for review.
3CX: Moving away usually requires more manual planning, validation, and rebuild work.
Deployment choice
Yeastar: Hosted cloud, self-hosted software, on-premise appliance, or provider-managed deployment paths.
3CX: Hosted by 3CX, self-hosted, and multi-tenant options, with conditions that need careful review.
Remote phones
Yeastar: Encrypted tunnel options through Yeastar-managed SBC or onsite SBC, plus zero-touch remote provisioning support.
3CX: Remote-phone planning can be more SBC-dependent, especially around V20 and reprovisioning needs.
Central management
Yeastar: YCM adds dashboarding, resource monitoring, trunk sharing, alarms, templates, tasks, file repository, and shared admin accounts.
3CX: Basic remote management exists, but many provider-grade controls are not native equivalents.
Call centre operations
Yeastar: Independent Queue Panel and Wallboard, dynamic and static agents, pause reasons, callback, surveys, and outbound campaigns.
3CX: Strong core queue tools, but several operational controls and outbound call centre features are limited or unavailable.
Brand control
Yeastar: White-label PBX, UC clients, and Central Management Platform for resellers and service providers.
3CX: Limited native private-label flexibility.
Security and continuity
Yeastar: Country allow/blocklist, outbound call frequency restriction, 2FA, hot standby, real-time replication, and disaster recovery options.
3CX: Core security controls exist, but HA and some security measures are less flexible or edition/version dependent.
AI and extensibility
Yeastar: Real-time call transcription and WebSocket audio streams for external live transcription and speech analytics workflows.
3CX: AI receptionist, voicemail transcription, summaries, and sentiment, with less public audio-stream extensibility.
Provider and reseller advantage
Central management for providers and resellers.
For providers and resellers, the strongest difference is not just PBX features. It is operational control: one place to deploy, monitor, provision, brand, and support customer PBXs before and after migration.
- Dashboard, resource monitoring, alarms, and service visibility.
- Shared SIP trunk setup, DID import, provisioning templates, tasks, and file repository.
- White-label PBX, UC clients, and Central Management Platform.
- Multi-instance operation without the functional tradeoffs of shared-tenant structures.
Provider workspaceLive
42PBXs monitored
8tasks due
99.9%service target
8tasks due
99.9%service target
Customer PBX healthy
Backup scheduled
Provisioning template ready
Cutover checklist open
Backup scheduled
Provisioning template ready
Cutover checklist open
Central Management
Deploy PBXs, monitor resources, automate backup and upgrade tasks, assign DIDs in bulk, and support customers from one platform.
White-label control
Private-label the PBX, UC clients, central management portal, custom domain, login page, and PBX email settings.
Multi-instance scale
Serve customers of different sizes without sacrificing integrations, extension numbering, phonebooks, queues, paging, or hot desking.
Why choose us
Choose a Yeastar distributor that helps you win and keep customers.
Yeastar is the platform. The distributor you choose affects how quickly you can quote, migrate, provision, support, and scale it. We are built for resellers, IT providers, PABX maintainers, telco dealers, and service providers that want a practical path from 3CX to Yeastar.
Keep the customer relationship
Your customer stays your customer. We help you build a Yeastar migration and support model around your brand, your pricing, and your service approach.
Pre-sales help that closes gaps
Get support qualifying 3CX opportunities, comparing licensing, checking backups, reviewing handsets and trunks, and shaping a realistic migration proposal.
Provisioning and cutover support
Work with people who understand tenant setup, remote phones, SIP trunks, numbering, emergency routes, queues, business hours, and rollback planning.
Support after the sale
Back your team with local Yeastar knowledge for faults, adds, moves, changes, upgrades, feature adoption, and escalation planning.
Recurring revenue enablement
Turn PBX, UC, call centre, SIP trunk, number, support, and migration services into a stronger monthly relationship with your customers.
White-label friendly
For providers that need it, we can work behind the scenes so your customer experience stays consistent and your brand remains front and centre.
Migration path
Start with a 3CX backup import, then validate before cutover.
Yeastar’s migration tool is designed to reduce manual rebuild work by importing a supported 3CX backup and mapping common PBX configuration into Yeastar P-Series.
That still leaves the important work: checking call routing, SIP trunks, phones, emergency calling, business hours, recordings, integrations, and rollback timing before go-live.
1. Export
Create a backup from the current 3CX system. We check version, licence, extensions, trunks, phones, recordings, and known dependencies first.
2. Import
Upload the supported backup into Yeastar P-Series. Extensions, trunks, contacts, prompts, network settings, and phone provisioning data can be mapped.
3. Cut over
Review call flows, phones, queues, security rules, emergency routes, user access, and business hours, then cut over with a tested rollback plan.
Feature wins
Practical reasons to consider Yeastar
These capabilities are often the difference between a basic PBX replacement and a better communications platform.
Telephony flexibility
Selectable DOD, AutoCLIP, Busy Camp-on, Call Flip, Call Switch, Call Merge, and remote-phone provisioning choices give admins more day-to-day control.
Call centre control
Queue Panel, Wallboard, static and dynamic agents, pause reasons, satisfaction surveys, callback, reporting, and outbound campaigns support more mature service teams.
Omnichannel messaging
Live Chat, WhatsApp, SMS, Facebook, chat logs, and chat reports give customer-facing teams a broader communication workspace.
Microsoft and CRM
Microsoft 365, Outlook, Teams calling paths, CRM and helpdesk integrations, templates, APIs, and SDK options support cleaner business workflows.
AI and audio streams
Real-time call transcription and WebSocket audio stream transmission create practical paths for live transcription and speech analytics.
Admin and security
Phonebooks, AD and Azure AD integration, custom roles, open APIs, country allow/blocklist, outbound call restrictions, and 2FA improve control.
What can be migrated from 3CX?
Exact results depend on your 3CX version and configuration, but Yeastar’s migration path is designed to bring across the PBX settings teams care about most.
Users and phones
Extensions, names, emails, mobile numbers, voicemail settings, PINs, contacts, phone MAC data, and registration details.
Call flow
IVRs, queues, ring groups, time conditions, business hours, inbound routes, outbound routes, emergency numbers, and call routing rules.
System settings
SIP trunks, prompts, allowed country codes, blacklists, network settings, security rules, and other common PBX configuration data.
Improve security and continuity as part of the move.
A migration is also a chance to strengthen the controls around your phone system, from access security to failover and recovery planning.
Security rules
Country allow/blocklist, outbound call frequency restriction, protocol-level blocking, password policies, and 2FA help reduce common PBX exposure.
Hot standby
Real-time data and configuration replication, heartbeat checks, and primary-server self-checks support a more resilient operating model.
Disaster recovery
Cross-region replica PBX options can keep call services available if the primary environment is affected by a wider outage.
650k+Customers worldwide
120+Countries supported
150+R&D experts and technicians
20+Years of experience
Local guidance
Why migrate with us?
We help you decide whether Yeastar is the right 3CX alternative, then plan the migration around your phones, trunks, users, support model, and business hours.
Migration assessment
We review your current 3CX backup readiness, feature use, handsets, SIP trunks, recordings, integrations, and cutover timing.
Advice-only or managed
Choose advice-only support, assisted migration, or a fully managed deployment with local technical guidance.
Australian focus
Plan around Australian carriers, local numbers, emergency calling expectations, business hours, and practical support needs.
Frequently asked questions
Is migration from 3CX to Yeastar simple?
For supported 3CX V18 and V20 systems, Yeastar can import a 3CX backup and map many common settings automatically. A careful review is still needed before go-live, especially for call routing, SIP trunks, phones, and emergency calling.
Can we keep our existing SIP trunks and phones?
Yes, almost always. Compatibility depends on your handset models, firmware, and provisioning method. We check those items during the migration assessment.
How does Yeastar licensing compare to 3CX?
Yeastar supports simultaneous-call licensing and optional per-extension licensing, which can be easier to model for some businesses, resellers, and service providers. The right comparison depends on your user count, call concurrency, features, and renewal timing.
Is Yeastar suitable for resellers and providers?
Yes. Yeastar supports providers that need central management, white-label options, multi-deployment visibility, provisioning, monitoring, backups, and customer control.
Why choose you as our Yeastar distributor?
We focus on the commercial and operational work around Yeastar, not just the licence. That includes migration scoping, pre-sales support, provisioning guidance, local carrier context, reseller enablement, and post-sale technical support. Resellers also get a level of support we believe is unmatched in Australia, including an option for white-label support for your customers. We also develop Yeastar integrations available through us, including industry-specific CRM integrations.
What should we prepare before moving?
Prepare your current 3CX version, extension count, simultaneous call usage, SIP trunk details, phone models, call flow requirements, recordings policy, business hours, and any must-keep integrations.
Is Yeastar only for small businesses?
No. Yeastar supports businesses, resellers, IT providers, and service providers. Its Central Management, white-label, multi-instance, call centre, and high-availability options make it relevant beyond basic PBX replacement.
Get started
See what your 3CX system would look like on Yeastar.
Tell us whether you are a customer, provider, or not sure yet, then share your users, handsets, SIP trunks, licence renewal, and requirements. Providers can also ask about reseller support, white-label-friendly delivery, and distributor onboarding.